Refund policy

We accept returns in the cases below.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, unwashed, and in original packaging with proof of purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at sales@tregogear.co.za with your order number and photos. We’ll review the issue and advise on the next steps.

Refunds

• Approved refunds are processed back to your original payment method.

• Refunds are only issued for defective or incorrect items.

• Shipping costs are non-refundable.

Exchanges

We do not offer direct exchanges. If a return is approved, you can place a new order separately.

How to Request a Return

Email sales@tregogear.co.za with your order number and details of the issue. We’ll confirm if your return is eligible and provide instructions.

Contact

• Email: sales@tregogear.co.za

• Phone: 0767846673